Latest News
Bank holiday closure
26th May 2023
From 5 pm on Friday 26th May, to 9.00 am on Tuesday 30th May, we’re providing tenants with a 24-hour emergency repairs service only. Please call 0115 915 22 22 during this time. If your repair isn’t urgent, please contact us on Tuesday or report it through the MyTenancy portal.Read more
Be scam aware
22nd May 2023
There are so many scams around these days, it’s worth knowing what to look out for and what can make you more vulnerable to scams that might target you. Spotting a scam A common way a scam starts is when you receive an email or text message you probably weren’t expecting. Often,Read more
King’s Coronation Closure
4th May 2023
It’s the coronation of King Charles III on Saturday 6th May and so Monday 8th May has been declared a bank holiday. From 5pm on Friday 5th May to 9.00 am on Tuesday 9th May, we’re providing tenants with a 24-hour emergency repairs service only. Please call 0115 915 22Read more
May Day closure
28th April 2023
From 5 pm on Friday 28th April, to 9.00 am on Tuesday 2nd May, we’re providing tenants with a 24-hour emergency repairs service only. Please call 0115 915 22 22 during this time. If your repair isn’t urgent, please contact us on Tuesday or report it through the MyTenancy portal.Read more
Headwize fundraise for Comic Relief
21st March 2023
The Headwize team enjoyed getting stuck into fundraising activities for Red Nose Day in March. Comic Relief funds the Headwize project which helps young people aged 5-24 with mental health support and educates them and their families onthe issue. Children and young people are struggling now more than ever withRead more
Children’s Mental Health Week
6th February 2023
This week is Place2Be’s Children’s Mental Health week. This year’s theme is Let’s Connect. Let’s Connect is about making meaningful connections for all, during Children’s Mental Health Week – and beyond. People thrive in communities, and this connection is vital for our wellbeing. When we have healthy connections – to family, friendsRead more
Carbon Monoxide Detector installations
13th January 2023
As your landlord, we have a legal obligation to inspect and service your boiler annually. We will also check smoke alarms are working properly and if you don’t already have one and need one, we will install a Carbon Monoxide (CO) detector whilst we are there. Unsafe gas appliances andRead more
Christmas working hours
21st December 2022
Tuntum’s Head Office will be closed from 5 pm on the 23rd of December until 9 am on the 3rd of January. Staff will be working remotely at the below times: Monday 26th December – Closed bank holiday Tuesday 27th December – Closed bank holiday Wednesday 28th December – 9 amRead more
Engage – Winter issue available to download
8th December 2022
The Winter issue features information on our Christmas working hours, our Annual Report to tenants, gas, fire and CO safety, and much more. You can read the Winter edition of our tenant’s newsletter by clicking here. The magazine also enclosed a leaflet on reporting issues with damp and mould inRead more
Housing Ombudsman Maladministration
8th December 2022
The Housing Ombudsman Service has published a list of 32 landlords with a maladministration finding rate of 50% or higher in the year 2021-22, which included Tuntum Housing Association. Tuntum is included on the list as 50% of its Housing Ombudsman cases were found to have been maladministered During 2021-22Read more
