Could you qualify for cheaper broadband and phone packages?

21st November 2022

Did you know that broadband and mobile phone providers have tariffs that are at a lower rate for those that need it most? Sometimes they are called ‘essential’ or ‘basic’ tariffs, they are exactly the same just cheaper. If you or someone in your household claims Universal Credit, you could
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Office closed for staff training

14th November 2022

On Tuesday 15th November 2022, all Tuntum staff will be attending a training session between 9.00 am and 5.00 pm. Our offices will be closed and phone lines will be unavailable during this period. Please call us at an alternative time of the day or alternatively, you can email us
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Sign up for MyTenancy – you may win £50!

9th November 2022

As reported in the Autumn issue of Engage, our tenant newsletter, we’ve been looking at our records, and we can see that we only have email addresses for 67% of our tenants, and less than 15% of tenants have signed up to the MyTenancy online portal. Once you have registered
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Bonfire and firework safety tips

4th November 2022

Attending an organised bonfire and fireworks display is always the safest way of celebrating Bonfire Night, as there are safe places to watch the displays, the fireworks are set off by trained people and the emergency services are close-by if needed.  If you are having your own display at home,
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Engage – Autumn issue available to download

25th October 2022

The Autumn issue features information on our schemes, new developments, complaints, safeguarding, money-saving tips, how to get involved, win prizes and much more. You can read the Autumn edition of our tenant’s newsletter here on our website.
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Staying Safe Online

15th September 2022

We partner with an initiative called Business in the Community and they are running a session about staying safe online. Navigating the internet can be a daunting thing, and we want to help you. Staying safe online is paramount to accessing the internet and using online services. It is important that you
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Her Majesty Queen Elizabeth II’s State Funeral Bank Holiday

13th September 2022

Monday 19 September is the date of Her Majesty Queen Elizabeth II’s State Funeral and will be a national bank holiday. This will allow individuals, businesses and other organisations to pay their respects to Her Majesty and commemorate her reign, while marking the final day of the period of national
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Get involved with assessing our complaints handling!

12th September 2022

At Tuntum we take complaints seriously and want to involve our tenants when we make decisions that affect them. As a member of the Housing Ombudsman Service, we are required to complete a self-assessment on our complaint handling and publish the document on our website. We would like to give
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Have your say on the Resident Voice Index

12th September 2022

The Resident Voice Index is continuing its work to speak with social housing tenants all over the country to gain insight. Their latest survey is – Cost of Living: Crunch Time, and we invite you to get involved! The cost of living crisis continues to push people across the UK
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Her Majesty Queen Elizabeth II

9th September 2022

We at Tuntum Housing are deeply saddened to hear of the passing of Her Majesty The Queen. For more than 70 years she has dedicated her life to service for her country and the Commonwealth, and been a figurehead of national unity and stability at a time of enormous change.​
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