Latest News

Receive Universal Credit? You could save on your broadband costs

Date published: 14th March 2022

Ofcom, the regulator for the communications service that we use and rely on every day, recently published a news article that could see Tuntum’s tenants save thousands of pounds each year.  Extracts from Ofcom’s news article: Millions of families under pressure from the rising cost of living could each save
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Social Housing Complaints

Date published: 8th March 2022

Information from the Department for Levelling Up, Housing & Communities: If you are unhappy with the service you are receiving from your social housing provider, you can make a complaint. Your complaint could be about: ·         repairs and maintenance ·         issues with communal areas ·         health and safety issues ·        
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Could you qualify for a £50 supermarket voucher?

Date published: 2nd March 2022

Are you a resident in Nottingham who claims Council Tax Support? If so, did you know that you can apply for a free £50 e-voucher? All you need to do is sign up and complete the application here, and the council will confirm if you qualify and send you the
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Storms, Floods and Winter Weather

Date published: 15th February 2022

We advise all tenants to have home content insurance in place and we recommend My Home Contents Insurance, as the National Housing Federation’s preferred supplier. They’ve put together this handout of guidance and advice on what to do if your home is affected by a storm, flood or winter weather.
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Energy Price Cap Rise

Date published: 3rd February 2022

From the 1st of April the UK energy price cap to rise 54% to £1,971, which means that it will cost more to run your home. The energy regulator says that this will affect default tariff customers who haven’t switched to a fixed deal and those who remain with their
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Christmas Opening Hours

Date published: 22nd December 2021

**UPDATE** Due to a confirmed case of COVID within the Head Office staff team, 90 Beech Avenue will now be closed to visitors until January 4th.  Our staff will work from home on Thursday 23rd and Christmas Eve. You can still phone in on 0115 916 6066 between the following
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Engage – Autumn/Winter issue available to download

Date published: 2nd December 2021

The bumper Autumn/Winter issue features information on our Christmas opening hours, our annual reports to tenants, how we can support you through these difficult times, how to win prizes and get involved and much more. You can read the Autumn/Winter edition of our tenants newsletter here on our website.
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Sign up for MyTenancy – you may win £50!

Date published: 26th November 2021

We’ve been looking at our records, and we can see that we only have email addresses for 60% of our tenants, and less than 6% of tenants have signed up to the MyTenancy online portal. Once you have registered with the portal, you will have secure 24/7 access to pay
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The Residents’ Network annual conference 2021

Date published: 16th November 2021

We have two free places available on an upcoming conference that we’d love for you to take part in. Live virtual event: The Residents’ Network annual conference 2021 – Repairing trust with residents Date: 02 December Time: 10:30 – 13:30 This will be an honest conversation about the state of
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The New Resident Voice Index survey

Date published: 12th November 2021

Having launched in the spring, the Resident Voice Index is set to be the social housing sector’s most comprehensive and independent survey of resident satisfaction. It runs year-round, capturing and measuring working data about the lives of social housing residents and satisfaction with their housing. Regular results will be published
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