Latest News



Headwize fundraise for Comic Relief

Date published: 21st March 2023

The Headwize team enjoyed getting stuck into fundraising activities for Red Nose Day in March. Comic Relief funds the Headwize project which helps young people aged 5-24 with mental health support and educates them and their families onthe issue. Children and young people are struggling now more than ever with
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Children's Mental Health Week logo

Children’s Mental Health Week

Date published: 6th February 2023

This week is Place2Be’s Children’s Mental Health week. This year’s theme is Let’s Connect. Let’s Connect is about making meaningful connections for all, during Children’s Mental Health Week – and beyond. People thrive in communities, and this connection is vital for our wellbeing. When we have healthy connections – to family, friends
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Carbon Monoxide Detector installations

Date published: 13th January 2023

As your landlord, we have a legal obligation to inspect and service your boiler annually. We will also check smoke alarms are working properly and if you don’t already have one and need one, we will install a Carbon Monoxide (CO) detector whilst we are there. Unsafe gas appliances and
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Christmas working hours

Date published: 21st December 2022

Tuntum’s Head Office will be closed from 5 pm on the 23rd of December until 9 am on the 3rd of January. Staff will be working remotely at the below times: Monday 26th December – Closed bank holiday Tuesday 27th December – Closed bank holiday Wednesday 28th December – 9 am
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Tenant newsletter Engage Winter 2022 issue front cover

Engage – Winter issue available to download

Date published: 8th December 2022

The Winter issue features information on our Christmas working hours, our Annual Report to tenants, gas, fire and CO safety, and much more. You can read the Winter edition of our tenant’s newsletter by clicking here. The magazine also enclosed a leaflet on reporting issues with damp and mould in
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Housing Ombudsman Maladministration

Date published: 8th December 2022

The Housing Ombudsman Service has published a list of 32 landlords with a maladministration finding rate of 50% or higher in the year 2021-22, which included Tuntum Housing Association. Tuntum is included on the list as 50% of its Housing Ombudsman cases were found to have been maladministered During 2021-22
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Could you qualify for cheaper broadband and phone packages?

Date published: 21st November 2022

Did you know that broadband and mobile phone providers have tariffs that are at a lower rate for those that need it most? Sometimes they are called ‘essential’ or ‘basic’ tariffs, they are exactly the same just cheaper. If you or someone in your household claims Universal Credit, you could
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Office closed for staff training

Date published: 14th November 2022

On Tuesday 15th November 2022, all Tuntum staff will be attending a training session between 9.00 am and 5.00 pm. Our offices will be closed and phone lines will be unavailable during this period. Please call us at an alternative time of the day or alternatively, you can email us
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Sign up for MyTenancy – you may win £50!

Date published: 9th November 2022

As reported in the Autumn issue of Engage, our tenant newsletter, we’ve been looking at our records, and we can see that we only have email addresses for 67% of our tenants, and less than 15% of tenants have signed up to the MyTenancy online portal. Once you have registered
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Fireworks

Bonfire and firework safety tips

Date published: 4th November 2022

Attending an organised bonfire and fireworks display is always the safest way of celebrating Bonfire Night, as there are safe places to watch the displays, the fireworks are set off by trained people and the emergency services are close-by if needed.  If you are having your own display at home,
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