Latest News
A Message From Our Outgoing Chair, Junior Hemans
Date published: 23rd September 2024
At Tuntum’s Annual General Meeting on the 26th September 2024, Junior Hemans will step down as Chair after nine incredible years of leadership at Tuntum Housing Association. Reflecting on his journey, Junior said: “When I joined the Tuntum board nine years ago, we were faced with a challengeRead more
Tuntum Appoints A New Chair
Date published: 3rd September 2024
We are delighted to announce that, after a rigorous selection process, Tuntum has officially appointed Danielle Oum as the new Chair of the Board. Danielle, who currently chairs the Coventry and Warwickshire Integrated Care Board and the Aquarius Charity, brings a wealth of leadership experience to the role. She alsoRead more
Important: CEO’s Community Safety Message
Date published: 7th August 2024
Dear Customers, I wanted to reach out to you all today considering the riots that have been taking place over the last week across several of our cities and towns, with many more planned for this evening between 7pm and 8pm in a number of locations, including our areas ofRead more
Tuntum’s Kids’ Zone at Nottingham Carnival
Date published: 30th July 2024
Tuntum is proud to, once again, provide the Kids’ Zone at Nottingham Carnival on the 18th August 2024. At last years’ event, parents welcomed the tent of free activities for kids, including free glitter tattoos, a costume selfie area, carnival scratch art masks, carnival colouring and sweets. Tuntum is proudRead more
Tuntum launches its new Corporate Strategy
Date published: 26th July 2024
Tuntum is delighted to launch its new Corporate Strategy 2024-2027 – ‘Building Brighter Futures’. Having now restored our G1 governance grading with the Regulator of Social Housing, our new Corporate Strategy has very much been informed by our journey over the last 9 months. As a staff team we areRead more
Tuntum makes donation to Hurricane Beryl fund
Date published: 10th July 2024
Only two weeks ago, we commemorated the 76th anniversary of the HMT Windrush docking at Tilbury, and rightly celebrated the significant contribution the Windrush generation have made to the UK ever since. At Tuntum Housing, our thoughts are with all those families, both in terms of our staff and customersRead more
Tania joins the Board
Date published: 3rd July 2024
We are pleased to announce that, after a round of interviews with the Vice-Chair and the Chair of the Customer Experience Committee (CEC), we have successfully co-opted Tania Stevenson to the Board. Tania has been a Tuntum tenant since 2019 and brings valuable insight and experience to her new role.Read more
Understanding the Tenant Satisfaction Measures
Date published: 30th June 2024
The Regulator of Social Housing, the Government body that oversees social housing landlords in England, has introduced a new system for assessing the quality of homes and services provided. This new system includes revised Consumer Standards and a set of Tenant Satisfaction Measures (TSMs) that landlords must report on. TheseRead more
Tuntum regains G1 status
Date published: 27th June 2024
The Regulator of Social Housing has today published a regulatory judgement, upgrading Tuntum’s governance rating to the highest standard, G1. While our governance rating has always been compliant, we needed to improve some aspects of our governance arrangements and are pleased that the regulator has received sufficient assurance to make thisRead more
Customer Policy Updates
Date published: 19th April 2024
The Board of Tuntum has recently approved three new/revised policies, details as follows. All three policies impact all customers and so they are available to read on our website and in hard copy (by request). The latest version of the Housing Ombudsman’s (HOs) Complaint Handling Code, which came into forceRead more
