Office closed for staff training – 18th October

Date published: 12th October 2023

On Wednesday 18th October 2023, all Tuntum staff will be attending a training session between 9.00 am and 1.00 pm.

Our offices will be closed. Phone messages will be taken during this period and emergencies will be escalated.

If you can, please call us after 1pm. You can email us at or or report repairs in the MyTenancy portal.

If you need to report an emergency repair during this time please call 0115 916 6066.

Emergency repairs are those which are needed to avoid serious health and safety problems or prevent serious structural damage to your home.

Emergency repairs include:

  • Securing main doors or broken windows
  • Complete/partial loss of power or lighting
  • Leaks leading to severe water penetration/burst pipes
  • Total loss of heating

Thank you for your patience.