Beware of scams

6th April 2022

ActionFraud, the national fraud and cyber crime reporting centre, has reported that more than £50 million was lost last year to scams where victims are tricked into handing over control of their computer or smartphone to criminals. Information from ActionFraud’s website: What are remote access tool scams? Remote access tool
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Office closure for staff training morning

28th March 2022

On Tuesday 29th March 2022, all Tuntum staff will be attending a training session between 9.00 am and 12.45 pm. Our offices will be closed and phone lines will be unavailable during this period. Please call us at an alternative time of the day or alternatively, you can email us
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Texts about rent payments

28th March 2022

We’re sorry that a system error means that some tenants have received a text message over the weekend saying that their rent payment has not been made. We are rectifying the issue and we will contact any tenants by phone if there are issues, you don’t need to call the
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Happy first birthday to the Old Vic!

24th March 2022

In March, clients and staff held a birthday party at the Old Vicarage as it celebrated its first year of operating as a residential scheme for adults with mental health difficulties. The scheme provides supported accommodation, access to a range of education, training and employment opportunities and community health services
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Receive Universal Credit? You could save on your broadband costs

14th March 2022

Ofcom, the regulator for the communications service that we use and rely on every day, recently published a news article that could see Tuntum’s tenants save thousands of pounds each year.  Extracts from Ofcom’s news article: Millions of families under pressure from the rising cost of living could each save
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Social Housing Complaints

8th March 2022

Information from the Department for Levelling Up, Housing & Communities: If you are unhappy with the service you are receiving from your social housing provider, you can make a complaint. Your complaint could be about: ·         repairs and maintenance ·         issues with communal areas ·         health and safety issues ·        
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Could you qualify for a £50 supermarket voucher?

2nd March 2022

Are you a resident in Nottingham who claims Council Tax Support? If so, did you know that you can apply for a free £50 e-voucher? All you need to do is sign up and complete the application here, and the council will confirm if you qualify and send you the
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Storms, Floods and Winter Weather

15th February 2022

We advise all tenants to have home content insurance in place and we recommend My Home Contents Insurance, as the National Housing Federation’s preferred supplier. They’ve put together this handout of guidance and advice on what to do if your home is affected by a storm, flood or winter weather.
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Energy Price Cap Rise

3rd February 2022

From the 1st of April the UK energy price cap to rise 54% to £1,971, which means that it will cost more to run your home. The energy regulator says that this will affect default tariff customers who haven’t switched to a fixed deal and those who remain with their
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Christmas Opening Hours

22nd December 2021

**UPDATE** Due to a confirmed case of COVID within the Head Office staff team, 90 Beech Avenue will now be closed to visitors until January 4th.  Our staff will work from home on Thursday 23rd and Christmas Eve. You can still phone in on 0115 916 6066 between the following
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