Latest News



Supermarket trolley

Could you qualify for a £50 supermarket voucher?

2nd March 2022

Are you a resident in Nottingham who claims Council Tax Support? If so, did you know that you can apply for a free £50 e-voucher? All you need to do is sign up and complete the application here, and the council will confirm if you qualify and send you the
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Stormy weather

Storms, Floods and Winter Weather

15th February 2022

We advise all tenants to have home content insurance in place and we recommend My Home Contents Insurance, as the National Housing Federation’s preferred supplier. They’ve put together this handout of guidance and advice on what to do if your home is affected by a storm, flood or winter weather.
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Energy Price Cap Rise

3rd February 2022

From the 1st of April the UK energy price cap to rise 54% to £1,971, which means that it will cost more to run your home. The energy regulator says that this will affect default tariff customers who haven’t switched to a fixed deal and those who remain with their
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Tenant newsletter Engage Autumn/Winter 2021 front cover

Engage – Autumn/Winter issue available to download

2nd December 2021

The bumper Autumn/Winter issue features information on our Christmas opening hours, our annual reports to tenants, how we can support you through these difficult times, how to win prizes and get involved and much more. You can read the Autumn/Winter edition of our tenants newsletter here on our website.
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Sign up for MyTenancy – you may win £50!

26th November 2021

We’ve been looking at our records, and we can see that we only have email addresses for 60% of our tenants, and less than 6% of tenants have signed up to the MyTenancy online portal. Once you have registered with the portal, you will have secure 24/7 access to pay
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The Residents’ Network annual conference 2021

16th November 2021

We have two free places available on an upcoming conference that we’d love for you to take part in. Live virtual event: The Residents’ Network annual conference 2021 – Repairing trust with residents Date: 02 December Time: 10:30 – 13:30 This will be an honest conversation about the state of
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resident voice index logo

The New Resident Voice Index survey

12th November 2021

Having launched in the spring, the Resident Voice Index is set to be the social housing sector’s most comprehensive and independent survey of resident satisfaction. It runs year-round, capturing and measuring working data about the lives of social housing residents and satisfaction with their housing. Regular results will be published
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Man using a tablet computer

Know someone who needs help getting online?

2nd November 2021

Do you know a Tuntum tenant who’s struggling with their smartphone or computer? Or, are you resident who’s frustrated by technology? Get one-to-one support to build your digital skills. We now have a partnership with  Clicksilver Connections. If you, or someone you know, needs help with technology and is feeling
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TPAS Net zero week 2021

Net Zero – What it means to you

22nd October 2021

Last week we took part in the TPAS Net Zero Week hearing from experts in the sector about what they’re plans are to reduce carbon emissions. We’re working on our plans but are always interested to learn from others around the sector. It was great to see some residents asking
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Speech bubble

The Housing Ombudsman is looking for your feedback

21st October 2021

The Housing Ombudsman Service has launched a consultation on their proposed corporate plan for 2022-25 and they are looking for the views of residents to make sure that their plan is set up to best serve you. The plan is set within the context of an unprecedented increase in the
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