The New Resident Voice Index survey

Date published: 12th November 2021

Having launched in the spring, the Resident Voice Index is set to be the social housing sector’s most comprehensive and independent survey of resident satisfaction. It runs year-round, capturing and measuring working data about the lives of social housing residents and satisfaction with their housing.

Regular results will be published with a series of indices, and rich data-led insight that will investigate the underlying social, emotional and economic factors that impact a resident’s experience of social housing and their housing provider. In time, this will create the most definitive, relevant and real-time snapshot of UK social housing residents.

The second survey for the Resident Voice Index has now been launched. Looking at community support and life after lockdown, we want as many social housing residents to complete it as possible! You can complete the survey by clicking this link –

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