Latest News
Energy Price Cap Rise
Date published: 3rd February 2022
From the 1st of April the UK energy price cap to rise 54% to £1,971, which means that it will cost more to run your home. The energy regulator says that this will affect default tariff customers who haven’t switched to a fixed deal and those who remain with theirRead more
Christmas Opening Hours
Date published: 22nd December 2021
**UPDATE** Due to a confirmed case of COVID within the Head Office staff team, 90 Beech Avenue will now be closed to visitors until January 4th. Our staff will work from home on Thursday 23rd and Christmas Eve. You can still phone in on 0115 916 6066 between the followingRead more
Engage – Autumn/Winter issue available to download
Date published: 2nd December 2021
The bumper Autumn/Winter issue features information on our Christmas opening hours, our annual reports to tenants, how we can support you through these difficult times, how to win prizes and get involved and much more. You can read the Autumn/Winter edition of our tenants newsletter here on our website.Read more
Sign up for MyTenancy – you may win £50!
Date published: 26th November 2021
We’ve been looking at our records, and we can see that we only have email addresses for 60% of our tenants, and less than 6% of tenants have signed up to the MyTenancy online portal. Once you have registered with the portal, you will have secure 24/7 access to payRead more
The Residents’ Network annual conference 2021
Date published: 16th November 2021
We have two free places available on an upcoming conference that we’d love for you to take part in. Live virtual event: The Residents’ Network annual conference 2021 – Repairing trust with residents Date: 02 December Time: 10:30 – 13:30 This will be an honest conversation about the state ofRead more
The New Resident Voice Index survey
Date published: 12th November 2021
Having launched in the spring, the Resident Voice Index is set to be the social housing sector’s most comprehensive and independent survey of resident satisfaction. It runs year-round, capturing and measuring working data about the lives of social housing residents and satisfaction with their housing. Regular results will be publishedRead more
Know someone who needs help getting online?
Date published: 2nd November 2021
Do you know a Tuntum tenant who’s struggling with their smartphone or computer? Or, are you resident who’s frustrated by technology? Get one-to-one support to build your digital skills. We now have a partnership with Clicksilver Connections. If you, or someone you know, needs help with technology and is feelingRead more
Net Zero – What it means to you
Date published: 22nd October 2021
Last week we took part in the TPAS Net Zero Week hearing from experts in the sector about what they’re plans are to reduce carbon emissions. We’re working on our plans but are always interested to learn from others around the sector. It was great to see some residents askingRead more
Staff training on Wednesday 27 October
Date published: 21st October 2021
On Wednesday 27 October 2021, all Tuntum staff will be attending a training session between 9.30 and 11.30 am. Our offices will be closed and phone lines will be unavailable during this period. Please call us at an alternative time of the day or alternatively, you can email us atRead more
The Housing Ombudsman is looking for your feedback
Date published: 21st October 2021
The Housing Ombudsman Service has launched a consultation on their proposed corporate plan for 2022-25 and they are looking for the views of residents to make sure that their plan is set up to best serve you. The plan is set within the context of an unprecedented increase in theRead more
