Latest News
Residents come together to celebrate the Queen’s Platinum Jubilee
Date published: 7th June 2022
To help residents in our Sheltered and Specialist housing celebrate the Platinum Jubilee, we provided each scheme with jubilee party decorations and tableware and a budget for catering and asked the residents to decide what sort of party they would like to host. Residents at Balisier Court held a BBQRead more
Head office closed for Platinum Jubilee celebrations
Date published: 30th May 2022
Tuntum’s head office is closing for the Queen’s Platinum Jubilee Celebrations. From 5pm on Wednesday 1st June to 9.00 am on Monday 6th June, we’re providing tenants with a 24 hour emergency repairs service only. Please call 0115 915 22 22 during this time. If your repair isn’t urgent, pleaseRead more
We’re ‘with Tpas’
Date published: 12th May 2022
TPAS are the Tenant Participatory Advisory Service We are members of TPASs, who are England’s leading tenant engagement experts, who are a not-for-profit organisation who promote, support and champion tenant involvement and empowerment in social housing across England. They support local tenants and landlord organisations, covering 3 million homes. TPASRead more
Disrepair claims scam warning to tenants
Date published: 25th April 2022
Tuntum warns tenants to be wary of ‘claims farmers’ operating in the area. Their calls may be from unknown numbers or even local lines. These companies operate by cold calling, leaflets and social media to encourage tenants to pursue claims against their landlord for disrepair. These companies will claim toRead more
Engage – Spring issue available to download
Date published: 19th April 2022
The Spring issue features information on our schemes, new developments, complaints, money-saving tips, how to get involved, win prizes and much more. You can read the Spring edition of our tenant’s newsletter here on our website.Read more
Beware of scams
Date published: 6th April 2022
ActionFraud, the national fraud and cyber crime reporting centre, has reported that more than £50 million was lost last year to scams where victims are tricked into handing over control of their computer or smartphone to criminals. Information from ActionFraud’s website: What are remote access tool scams? Remote access toolRead more
Texts about rent payments
Date published: 28th March 2022
We’re sorry that a system error means that some tenants have received a text message over the weekend saying that their rent payment has not been made. We are rectifying the issue and we will contact any tenants by phone if there are issues, you don’t need to call theRead more
Happy first birthday to the Old Vic!
Date published: 24th March 2022
In March, clients and staff held a birthday party at the Old Vicarage as it celebrated its first year of operating as a residential scheme for adults with mental health difficulties. The scheme provides supported accommodation, access to a range of education, training and employment opportunities and community health servicesRead more
Receive Universal Credit? You could save on your broadband costs
Date published: 14th March 2022
Ofcom, the regulator for the communications service that we use and rely on every day, recently published a news article that could see Tuntum’s tenants save thousands of pounds each year. Extracts from Ofcom’s news article: Millions of families under pressure from the rising cost of living could each saveRead more
Social Housing Complaints
Date published: 8th March 2022
Information from the Department for Levelling Up, Housing & Communities: If you are unhappy with the service you are receiving from your social housing provider, you can make a complaint. Your complaint could be about: · repairs and maintenance · issues with communal areas · health and safety issues ·Read more
