We would like to wish all our Muslim colleagues, customers and friends a happy Eid. Let’s continue to build communities and workplaces where all can feel appreciated and respected

At Tuntum, we believe that everyone deserves to feel safe, seen, and celebrated in their homes and communities. This Pride Month, we stand proudly with our LGBTQ+ residents, staff, and allies as we honour the history, joy, and resilience of the LGBTQ+ communities across the UK and beyond. Diversity is our strength, and inclusion is our commitment—not just in June, but all year round. Whether it’s through providing safe spaces, championing equality, or amplifying LGBTQ+ voices, we’re here to support and uplift every part of the communities we serve. Love is love. Pride is power. And our doors are open to everyone.

Tuntum Housing Association is proud to announce a new partnership with Erewash Borough Council and MyPad Group, facilitated by our development agent PITCH (Nottingham Community Housing Association), to redevelop the former Galaxy Row cinema site in Long Eaton, Nottinghamshire. This exciting regeneration project will transform the long-derelict site into a vibrant mixed-tenure community, delivering 16 high-quality flats for social rent and 4 family homes for shared ownership. The scheme demonstrates our commitment to building affordable homes, revitalising local areas, and supporting mixed, sustainable communities. You can read more of the news story on the following webpages: BBC News Derbyshire Erewash Borough Council An artist’s impression of the completed development –

We’re hiring! Join Tuntum Housing Association as a Finance Assistant – a permanent role based in Nottingham, with hybrid working available.  If you have experience in purchase ledger and data entry and want to use your skills in a purpose-driven organisation that supports communities, we’d love to hear from you.  Salary: £28,560Hybrid workingGreat benefits and an inclusive culture  Apply by Friday 22nd August 2025Apply via Indeed or send your CV to janerocco@tuntum.co.uk  View the full job description: https://tuntum.co.uk/careers/ 

Tuntum HA would like to give a shout out and a big thank you to the Mercure Nottingham Sherwood Hotel for their kind donation of beds. The beds will be used by the Specialist Housing Team who support young people and adults with mental health conditions and also by the team who support teenage parents. Photographed are (left to right) Ben Eames – Sales Manager, MNSH; Barrington Billings – Director of Operations, Tuntum HA; Delores Vassell – Head of Specialist Housing, Tuntum HA; Alan Tracey – General Manger, MNSH.

Tuntum’s heating services contractor, Aaron Services, recently announced a significant development, as of 6th January 2025, they became Sureserve Compliance Central Limited. In due course, the company’s logo and associated livery will be changing to reflect the company’s new name, Sureserve Compliance Central Limited. There will be no change in the services being provided by Sureserve and contractors will be wearing their new ID when making visits, however, if you have any concerns please call our customer services team on 0115 916 6066.

We have an exciting new opportunity to have your voice heard by our Board, by being part of our Customer Experience Committee (CEC). The CEC currently meets online at least 3 times a year, in the evening and you’ll have the opportunity to: Have a say on our health and safety and asset management strategies. Recommend targets for us and keep an eye on how we’re performing. Have access to our complaints information to help recommend ways we can improve. Have oversight of the scrutiny of services as carried out by our scrutiny panel, Magnify. Monitor the performance of our contractors, consultants and the Direct Trade Operatives. Oversee the performance

We have launched our updated Fire Safety Information booklet, which provides essential information around fire safety and what to do in the event of a fire. The booklet also provides information on what we do to keep you safe. You can read and download the Fire Safety Information booklet by clicking here. You can also find useful Health & Safety information on our website, which we would encourage all of our customers to take the time to read, at ‘I’m a Tuntum Customer / Safety In and Around your Home.’

On October 26, 2024, Tuntum Housing proudly attended the Black Achievers Awards celebrating the outstanding achievements within our Black and Minority Ethnic (BME) communities in Nottingham. This annual event was organised by Honorary Alderwoman, Merlita Bryan former Sheriff and former Lord Mayor of Nottingham. This inspiring event is dedicated to promoting positive role models, countering years of negative narratives, and highlighting the brilliance of Black men and women across Nottingham and the East Midlands. Tuntum was honoured to sponsor the Cultural, Music & Arts Award, which was presented by Barrington Billings Director of Operations at Tuntum Housing who presented this award to the winner Mahalia Edwards, an exceptional individual making a

Tuntum Housing Association celebrated Black History month yesterday during its staff briefing by ‘Reclaiming Tuntum’s Narrative’. The staff briefing involved all staff watching the Tuntum 30th Year anniversary ( now some 6 years old) – which provides a great story of Tuntums journey from its Founders to the 1600-home organisation it has become. Click here to watch the video: https://tuntum.co.uk/our-history/ Alongside, music and Caribbean food, we held the Great Tuntum Quiz, hosted by our very own iconic Director of Operations – Barrington Billings, and ended the session with another great family photograph, where we paid tribute to our founders. (from the left) Dr Martin Glynn, Sheron Riley, Harris Joshua, Lenford Vassell, Leslie

Tuntum Housing Association customers can enjoy discounts and cashback with the Housing Perks app. The mobile app is free for all our customers to download and use, providing access to over 100 national retailers offering unlimited discounts on shopping. Our customers can download the app from the Apple App Store or the Google Play store, signing up with their unique tenant reference number to gain access to discounts across different stores. Visit the Housing Perks website to find out more: Housing Perks – financial wellbeing for housing associations (yourhousingperks.com)

At Tuntum’s Annual General Meeting on the 26th September 2024, Junior Hemans will step down as Chair after nine incredible years of leadership at Tuntum Housing Association.   Reflecting on his journey, Junior said:   “When I joined the Tuntum board nine years ago, we were faced with a challenge of being downgraded to intervention status by the Regulator. In simple terms, they appointed several people to the board, prior to my appointment, having deemed that the board was not in control of the organisation’s strategic direction. The board met frequently and with the executive team we worked hard to address the Regulator’s concerns. On being successfully regraded to G2

We are delighted to announce that, after a rigorous selection process, Tuntum has officially appointed Danielle Oum as the new Chair of the Board. Danielle, who currently chairs the Coventry and Warwickshire Integrated Care Board and the Aquarius Charity, brings a wealth of leadership experience to the role. She also serves on the board of Fusion21 and has previously held several Chair roles across the NHS and housing sectors, most recently as Chair of Walsall Housing Group. Statement from the Tuntum’s CEO, Charmaine Simei: “It is a pleasure to welcome Danielle to the Board. She has a strong leadership background in strategic development, stakeholder engagement and transformational change spanning the

Dear Customers, I wanted to reach out to you all today considering the riots that have been taking place over the last week across several of our cities and towns, with many more planned for this evening between 7pm and 8pm in a number of locations, including our areas of operation. I know several of us (me included) will feel frightened and saddened about the explosion of such shocking racism and violence on our streets. Please can we ask that you keep you and your family safe at this troubling time and if you do witness any anti-social behaviour in your community, please report it to the police and to

Tuntum is proud to, once again, provide the Kids’ Zone at Nottingham Carnival on the 18th August 2024. At last years’ event, parents welcomed the tent of free activities for kids, including free glitter tattoos, a costume selfie area, carnival scratch art masks, carnival colouring and sweets. Tuntum is proud to have supported Nottingham Carnival since 1999. The colourful parade starts at 2pm and is free to watch at any point along the route. You can find details of the parade route on the Carnival website. The Carnival site is open from 1pm-8pm. Entry for over 12s is £7 but under 12s are free. Discounted advance tickets are available from Gigantic.

Tuntum is delighted to launch its new Corporate Strategy 2024-2027 – ‘Building Brighter Futures’. Having now restored our G1 governance grading with the Regulator of Social Housing, our new Corporate Strategy has very much been informed by our journey over the last 9 months.  As a staff team we are committed to making sure that Tuntum modernises at pace – whilst keeping its soul intact.  With this in mind, the Corporate Strategy has been shaped by the Board (pictured above), our involved customers and our colleagues so that the collective voice has been heard. Click here to view the digital flipbook of the Corporate Strategy. Click here to download a

Only two weeks ago, we commemorated the 76th anniversary of the HMT Windrush docking at Tilbury, and rightly celebrated the significant contribution the Windrush generation have made to the UK ever since. At Tuntum Housing, our thoughts are with all those families, both in terms of our staff and customers who have been affected by the recent devastation wrought by Hurricane Beryl. You can find out more about the impact of the hurricane on the BBC News website by clicking here.  We would like to take this opportunity to praise the sterling work of all those charities big and small, all the individuals’ loading vans with supplies across various communities;

We are pleased to announce that, after a round of interviews with the Vice-Chair and the Chair of the Customer Experience Committee (CEC), we have successfully co-opted Tania Stevenson to the Board. Tania has been a Tuntum tenant since 2019 and brings valuable insight and experience to her new role. In addition to her Board duties, Tania will also sit on the CEC, a sub-committee dedicated to enhancing all aspects of the customer experience with Tuntum. Statement from the new Tenant Board Member, Tania: “I am delighted to introduce myself as the new Tenant Board Member at Tuntum. It is a privilege to join an organisation renowned for its dedication

The Regulator of Social Housing, the Government body that oversees social housing landlords in England, has introduced a new system for assessing the quality of homes and services provided. This new system includes revised Consumer Standards and a set of Tenant Satisfaction Measures (TSMs) that landlords must report on. These measures allow people to understand how well landlords are performing and compare them with others. What are the TSMs? There are 22 Tenant Satisfaction Measures in total, divided into two main areas: 10 Performance Measures: These are collected through key performance data up to 31 March 2024. 12 Customer Perception Survey Measures: These are collected by directly contacting customers. You