Latest News
August Bank Holiday
23rd August 2024
On Monday 26th August 2024, we’re providing tenants with a 24-hour emergency repairs service only, due to being closed for the Summer bank holidays. Our out-of-hours emergency repair number is 0115 746 9664. You can find the definition of an emergency repair by clicking here. If your repair isn’t urgent, please contactRead more
Important: CEO’s Community Safety Message
7th August 2024
Dear Customers, I wanted to reach out to you all today considering the riots that have been taking place over the last week across several of our cities and towns, with many more planned for this evening between 7pm and 8pm in a number of locations, including our areas ofRead more
Tuntum’s Kids’ Zone at Nottingham Carnival
30th July 2024
Tuntum is proud to, once again, provide the Kids’ Zone at Nottingham Carnival on the 18th August 2024. At last years’ event, parents welcomed the tent of free activities for kids, including free glitter tattoos, a costume selfie area, carnival scratch art masks, carnival colouring and sweets. Tuntum is proudRead more
Tuntum launches its new Corporate Strategy
26th July 2024
Tuntum is delighted to launch its new Corporate Strategy 2024-2027 – ‘Building Brighter Futures’. Having now restored our G1 governance grading with the Regulator of Social Housing, our new Corporate Strategy has very much been informed by our journey over the last 9 months. As a staff team we areRead more
Tuntum makes donation to Hurricane Beryl fund
10th July 2024
Only two weeks ago, we commemorated the 76th anniversary of the HMT Windrush docking at Tilbury, and rightly celebrated the significant contribution the Windrush generation have made to the UK ever since. At Tuntum Housing, our thoughts are with all those families, both in terms of our staff and customersRead more
Tania joins the Board
3rd July 2024
We are pleased to announce that, after a round of interviews with the Vice-Chair and the Chair of the Customer Experience Committee (CEC), we have successfully co-opted Tania Stevenson to the Board. Tania has been a Tuntum tenant since 2019 and brings valuable insight and experience to her new role.Read more
Understanding the Tenant Satisfaction Measures
30th June 2024
The Regulator of Social Housing, the Government body that oversees social housing landlords in England, has introduced a new system for assessing the quality of homes and services provided. This new system includes revised Consumer Standards and a set of Tenant Satisfaction Measures (TSMs) that landlords must report on. TheseRead more
Tuntum regains G1 status
27th June 2024
The Regulator of Social Housing has today published a regulatory judgement, upgrading Tuntum’s governance rating to the highest standard, G1. While our governance rating has always been compliant, we needed to improve some aspects of our governance arrangements and are pleased that the regulator has received sufficient assurance to make thisRead more
Office closed for staff training – 11th June
10th June 2024
On Tuesday 11th June 2024, all Tuntum staff will be attending a training session between 9.00 am and 1.00 pm. Our offices will be closed. Phone messages will be taken during this period and emergencies will be escalated. If you can, please call us after 1.15pm. You can email usRead more
May bank holiday closures
3rd May 2024
On both Monday 6th May and Monday 27th May, we’re providing tenants with a 24-hour emergency repairs service only, due to being closed for the bank holidays. Our out-of-hours emergency repair number is 0115 746 9664. You can find the definition of an emergency repair by clicking here. If your repair isn’tRead more
