Useful information on coronavirus for our residents and tenants

Date published: 30th July 2020

We are currently taking all the necessary precautions to ensure we will continue to deliver our services to all our residents and tenants as usual. We are also finalising our action plan in case the situation worsens in the UK with the well-being and safety of our staff and residents our priority.

We will continue to update you on our response as the situation develops, in the meantime, we would like to share some information with you to help us stay informed and safe.

What is coronavirus?

Coronavirus is a virus that causes an illness called COVID-19. It affects your lungs and airways. For most people, it causes mild symptoms while for others it can be more serious and require hospital treatment.

It’s a new illness, so there’s a lot we don’t know for sure yet, but the Government is making lots of preparations to help contain coronavirus as much as possible.

There are simple, effective things we can all do to reduce our risk of catching COVID-19 or transmitting the virus to other people.

The symptoms are:

  • a cough
  • a high temperature
  • shortness of breath.

These symptoms are similar to lots of other illnesses, like common colds and flu. If someone has these symptoms it doesn’t necessarily mean they have coronavirus.

So, if you feel you have any of these symptoms please contact the NHS on 111 or get help online with

If you have a persistent cough or high temperature the Government has advised that you stay at home for 7 days.

How can I reduce my risk of getting coronavirus?

One of the most important things you can do to reduce the risk of infection for yourself and the people around you is to wash your hands, frequently and thoroughly, with soap and hot water. You should wash your hands more often than you would normally.

You should wash your hands for at least 20 seconds or for two rounds of the song ‘Happy Birthday’, especially when you get home after going out, before eating or handling food, and after sneezing or blowing your nose.

Try to avoid touching your eyes, nose or mouth. You should also make sure you catch coughs or sneezes with a tissue or your sleeve – not your hands – and put used tissues in the bin. Then wash your hands.

We have also collated the most relevant official advice on coronavirus for you to access from our website.  As these resources are hosted by external sites, Tuntum is not responsible for the content – we therefore recommend that you re-visit resources regularly to ensure you get the most up to date information.

Government and NHS resources

General health advice for individuals, available from the NHS website

The government’s coronavirus action plan, download from the government’s website