Latest News
Obtaining Tenants Views – The Housing Green Paper
Date published: 16th October 2018
The Government published its Social Housing Green Paper on the 14th August 2018 in response to the tragedy at Grenfell Tower. The Green Paper is the way the government consults on issues before considering whether they should be taken forward for legislation. The consultation period for this Green PaperRead more
Join our Great Places community workshop
Date published: 9th July 2018
Would you like to participate in this Great Places community workshop? What makes Nottingham a great place to live? What do you want your community to be like in 20 years? We’re the National Housing Federation and we represent housing associations across England. We want to hear your viewsRead more
Nottingham Refugee Week 2018
Date published: 6th June 2018
Tuntum is proud to be supporting Nottingham Refugee Week 2018, 16th-23rd June. Refugee Week in Nottingham is an act of welcome, a gesture of solidarity and a shared celebration. It exists both to raise awareness of the reasons why people are forced to seek refuge – persecution, war, poverty andRead more
Data Protection
Date published: 31st May 2018
You may have seen GDPR mentioned a lot in the news (and in your emails!) recently. The General Data Protection Regulation comes from EU legislation and gives organisations new rules on how they collect, store and use personal data. As your landlord, we hold personal data about you, and weRead more
Hold your horses
Date published: 16th May 2018
We know you’d like your issues resolved as soon as possible – so would everyone! Some emergency issues need to be dealt with instantly, and some routine enquiries are not time-critical. We prioritise all the enquiries we receive so that we can respond to the most urgent first. When youRead more
Your common queries SOLVED: how to change a bathroom light bulb
Date published: 15th May 2018
All our bathrooms are fitted with 2D light bulbs as standard. It is your responsibility to change the light bulbs when needed. Step 1: Turn off the light at the wall. Step 2: Remove the cover, either by taking out the screws (remembering to support the cover), or by gently pushing theRead more
Put us under the magnifying glass
Date published: 14th May 2018
We’re recruiting! Magnify is our resident scrutiny panel – a group of volunteer Tuntum residents who review aspects of our services and make recommendations for improvement. They play an important part in bringing about positive changes to Tuntum services, and we are looking for new members. All you need toRead more
Your common queries SOLVED: blockages
Date published: 11th May 2018
Drains Blocked drains are usually caused by a build-up of things in the waste trap, like fat, grease, tealeaves or hair. The trap is located underneath the basin, sink or bath. It always holds some water, to stop foul smells coming up the drain. Sometimes, waste material can build upRead more
Pay your rent first
Date published: 10th May 2018
We understand that there are many pressures on household incomes, but payment of your rent should always be the first priority so that you can enjoy a safe and secure home. When you signed your tenancy agreement, you agreed to pay your rent to Tuntum every week. All rent isRead more
Your common queries SOLVED: what to do when there’s no power
Date published: 9th May 2018
We get a lot of calls from tenants when they have a power outage. Here’s what you can do. Firstly, make sure that there is money on your electricity meter, or that you are up to date with your payments. It’s also a good idea to check with your powerRead more
